retailers

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Eight out of ten people will continue to shop locally more often

Eight out of ten consumers who shopped locally during the coronavirus lockdown intend to continue their new habit once the crisis is over, a new co-op study shows.

One in three (30 per cent) say they have used local retailers more since the pandemic struck and 80 per cent of them aim to carry on shopping this way in the future, according to a YouGov poll released today (18 June 2020...

Why are retailers clamping down on returns and what does it mean for consumers?

A shoppers, we appreciate the convenience of sending something back if it isn't quite right. But with some people stretching the rules, retailers have been clamping down on their returns policies lately and becoming more strict about customer behaviour that isn't acceptable.

Some have been sending warning emails to customers about their behaviour, according to Barclaycard.

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